If today is heavy
These lines answer at any hour, cost nothing, and let you stay anonymous.
- 988 Suicide & Crisis Lifeline — free and confidential, 24/7. Call or text 988.
- SAMHSA National Helpline — free, confidential treatment referral and information for alcohol and drugs, 24/7, in English and Spanish. Call 1-800-662-4357.
- If you or someone near you may be in danger, call 911 or your local emergency number now.
Something wrong in the app
Write to [email protected] and say what happened. Your device, your iOS version, and what you were doing when it went wrong are usually enough to find it. A person reads every message.
Refunds and billing
If you bought on the App Store, Apple takes the payment and Apple issues the refund — ask for one at reportaproblem.apple.com. We cannot refund an Apple purchase from our side — that is how Apple's billing works, not a policy of ours.
If you bought on this website, the payment ran through Stripe and we can act on it directly. Email [email protected].
Your data
What North Star stores, where it lives, and how to get rid of it is set out in the privacy policy. The terms cover the rest of the arrangement.
North Star is made by Ruzylo Cloud, LLC.